1. Credit-Score Monitor is a free service designed to empower you to take control of your financial health. With easy access to your credit score and personalised tools, Credit-Score Monitor helps you monitor and improve your score while unlocking benefits to support your financial goals. You can cancel this service at anytime simply by logging in and going to your `Profile` then `Subscription` and choosing ‘Close account’. Or, by one of the other methods listed on the contact us page of our website.
2. You may close your account at any time by logging in and going to your Profile, then selecting the relevant account closure option, or by using one of the contact methods listed on the Contact Us page of our website.
3. As the service is provided free of charge, there are no subscription fees, renewal charges, payment obligations, or refund arrangements associated with your use of the platform.
4. For any questions about your account or closing your account, please contact our customer service team or email [email protected].
5. By using our service, you agree to these terms. Please read them carefully so you understand your rights and how the service works.

Date last updated: Jan 2026